Privacy Policy

Effective date: August 21, 2026

This Privacy Policy describes how AZ Immaculate Home Services LLC, doing business as Immaculate Home Services ("Immaculate Home Services," "we," "us," or "our"), collects, uses, discloses, and protects information obtained through https://besthomeservicesaz.com, our contact forms, telephone calls, text messages, onsite interactions, and related services.

Information We Collect

We may collect:

Your name, email address, telephone number, mailing address, and service address.
Information about your property, requested services, preferred appointment times, and preferred contact method.
Communications you send to us through forms, email, telephone, or text message.
Information associated with estimates, appointments, services, invoices, and payments.
Technical information such as your IP address, browser, device information, referring page, and website activity.
SMS consent records, including the consent language presented, date, time, source page, and opt-in or opt-out status.

Payment information may be processed by a third-party payment provider. We generally do not retain complete payment-card numbers.

How We Use Information

We may use your information to:

Respond to questions and service requests.
Schedule phone, text, or onsite consultations.
Prepare estimates and coordinate requested home services.
Send appointment confirmations, reminders, service updates, and other account-related communications.
Send promotional communications when you have separately consented to receive them.
Process payments and maintain transaction records.
Operate, secure, analyze, and improve our website and services.
Detect fraud, enforce our agreements, and comply with legal obligations.

Text Messaging and Mobile Information

If you separately opt in, Immaculate Home Services may send text messages to the telephone number you provide.

Non-marketing messages may concern your inquiry, requested services, appointments, estimates, project updates, invoices, or other account-related matters. Marketing messages may include promotions, discounts, and service announcements.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel text messages or HELP for assistance. You may also contact us at (602) 723-5278 or info@besthomeservicesaz.com.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Mobile information, SMS opt-in data, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may provide information to service providers that help us operate our messaging program, but only as necessary to provide those services on our behalf. Text-message originator opt-in data and consent will not be shared with unrelated third parties.

How We Disclose Information

We may disclose relevant information to:

Employees and authorized representatives.
Contractors or service professionals involved in evaluating or fulfilling a requested service.
Technology, communications, scheduling, payment, hosting, analytics, and customer-support providers working on our behalf.
Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, or property.
A successor in connection with a merger, acquisition, financing, or sale of business assets.

We do not sell or rent personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, understand traffic, measure performance, and improve our services. Browser settings may allow you to restrict cookies, although doing so may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

Your Choices

You may:

Unsubscribe from marketing email using the link provided in the email.
Stop text messages by replying STOP.
Request access to, correction of, or deletion of certain personal information by contacting us.

We may retain information when reasonably necessary for legal compliance, security, fraud prevention, dispute resolution, or legitimate recordkeeping.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

External Websites

Our website may link to third-party websites. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when the revised policy is posted with a new effective date.

Contact Us

Immaculate Home Services
Operated by: AZ Immaculate Home Services LLC
12601 W Del Rio Ln
Avondale, AZ 85323

Email: info@besthomeservicesaz.com
Telephone: (602) 723-5278
Website: https://besthomeservicesaz.com